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If you tap Settings and see a pop-up that asks you to sign in to your device, enter your Apple ID and password. Check to see if the email is the same as the one you’re attempting to use in Find My. Tap Settings and then your Apple ID card. Sign Into iCloudįirst off, if you have access to the lost smartphone, check to see if it’s logged into the proper iCloud account. With the bad news out of the way, if you do have access to your iPhone and you notice that it isn’t showing up in the Find My or Find My iPhone app, you can take steps to fix it. My iPhone, iPad or iPod Isn’t Showing Up on Find My or Find My iPhone
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(Police may ask for the serial number of your device - find out how to find it here.)īecause of this, it’s strongly recommended that you get Find My device’s list fixed as soon as you notice a problem with the feature on a device. You should file a report with your local authorities, spread the word around social media, and hope for the best. But, truthfully, there aren’t really many options left. But, again, the device will need to be connected to the internet for that to work. If you’re particularly concerned, you can also remotely wipe your data. Turn on Lost Mode when you cannot locate your device
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If the device reconnects to the internet, it displays a Lost iPhone message which you can tailor with a contact number or other information. Locate and tap your missing device in the Find My or Find My iPhone App, even if it shows as offline The best you can hope for is to activate Lost Mode. Alternatively, Find My iPhone could be disabled. If your device is lost or stolen and not showing up on Find My, its battery may be dead or it may have been intentionally powered off. Unfortunately, none of the steps below work if you don’t have physical access to your device. In earlier iOS versions (12 and below) Apple offered two different apps for finding devices and finding friends.īoth Find My apps use Bluetooth from nearby Apple devices to locate missing or lost devices. Find my includes both Find My iPhone and Find My Friends–in one combined app. What’s the difference between the Find My and Find My iPhone appĪpple introduced the Find My app with iPadOS and iOS 13 and macOS Catalina.
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Check that Set Automatically is on in Settings > General > Date & Time.Make sure you turned on location services for each device.Check that your device has a cellular or Wi-Fi network connection.Verify that you signed in with your correct Apple ID on your device.Open a web browser and check using Find My on iCloud’s website.
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